Frequently Asked Questions

What is XTMA?

XTMA is a brand that specializes in martial arts instruction, aiming to provide high-quality training to meet the needs of our customers and community.

How do I place an order?

To place an order, you can browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information.

What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, and popular digital wallets. A full list of accepted payments can be found at checkout.

Can I track my order?

Yes, you will receive a confirmation email with a tracking number once your order has shipped. You can use this number to track your shipment through the carrier's website.

What is your return policy?

We offer a return policy within 30 days of receipt. Items must be in original condition and packaging. Please refer to our return policy section for detailed instructions.

How can I contact customer service?

You can contact our customer service team via email at xtmatraining@gmail.com or by calling (310) 658-1715. Our team is available during business hours to assist you.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and times may vary based on your location. Please check our shipping policy for more details.

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, you can click the unsubscribe link at the bottom of any email or manage your preferences in your account settings.